Help & Support

Guidance for common Sky Garden questions.

App installation

Install or update Sky Garden from its Google Play listing. Availability may depend on your account, country, and testing access.

Account and login

Check your internet connection, use the sign-in method linked to your account, and install the latest app version.

Plant listings and messaging

Only publish listings you are permitted to share. If an image or message fails to load, try again on a stable connection and check for app updates.

Safety and privacy

Do not share your exact home address or sensitive personal details in public listings. Use the app's available report or block features for concerning interactions.

Need assistance? Contact Sky Garden Admin privately

This form creates a private support ticket in your existing Sky Garden account. Your message is not published publicly. For urgent danger or medical emergencies, contact local emergency services.

For account deletion and privacy requests, also see Account Deletion.

For account deletion guidance, see Account Deletion.